This privacy policy outlines how we collect, use, and protect user data.
Collection of Information
We collect the following information:
- Contact details such as name, email address, and phone number when you create an account.
- Billing information such as payment method and billing address when purchasing paid services. Payment processing is handled by Stripe and subject to the Stripe Services Agreement and Stripe Privacy Policy.
- Usage data such as pages visited and search keywords to analyze site traffic and usage.
- Device information including IP address, browser type, operating system, and device identifiers for fraud prevention and site optimization.
Use of Information
We use your information in the following ways:
- To provide our services and fulfill your orders.
- To communicate with you about your account and provide customer support.
- To process payments for purchased services through Stripe.
- To optimize our platform and website experience.
- To prevent fraudulent transactions and criminal activity.
Data Retention
We retain personal data as long as your account is active or needed to provide services. We may retain some usage logs and transaction data for analytics purposes.
Data Protection
We implement security safeguards to protect user data such as HTTPS encryption, access controls, and data minimization. Data is stored in secured facilities and cloud infrastructures.
Cookie Usage
We use cookies to store session information and provide customized features. You can block or delete cookies in your browser settings.
Changes to Privacy Policy
We may occasionally update this privacy policy to comply with legal requirements or address new handling practices. We encourage you to periodically review this policy.
Contact Us
If you have any questions about our privacy practices, please contact us at support@zips.dev.